Loyaltors®

Retail

Turn feedback into revenue for your business.

Keep your customers happy with our inviting and fun system for collecting feedback.

Enhance customer experience and help managers make data-driven decisions to increase revenue.

Visitor Experience

Optimize visitor satisfaction.

Learn about their pain points; what they like and dislike so you can be prepared for their next visit.

Where applicable, secure funding by providing excellent visitor experience.

Employee Experience

Happy employees are loyal employees. Attract the best candidates, retain your best employees.

Services

In the service sector, experience is your product. A positive experience is essential to differentiate your organization from competitors, grow your profits, and achieve success.

4000+ CLIENTS; 1.4 BILLION ENTRIES

Over 4,000 clients around the world trust HappyOrNot to provide actionable data to improve customer experience and employee experience in:

THE SOLUTION

Happy or Not Analytics

Base your decisions on data. Stop the guesswork and use data to drive action where it counts most.

Smiley Touch

The touchscreen feedback terminal lets you discover the ‘why’ behind your customer’s feedback. Understand root causes of satisfaction or dissatisfaction and connect it to the time and place to proactively improve your performance.

Smiley Terminal

The fun, fast, and friendly feedback terminal that lets you know if your customers are happy or not in seconds. Engaging, easy-to-use, and frictionless feedback with a simple press of a Smiley button.

Smiley Digital

The digital companion to our physical Smileys gives you a seamless way to cover your online and in-location touch points. Measure customer satisfaction before, during, and after purchase.

Managed Package

Includes the necessary Smileys and the right level of insights on customer experience designed for every business. It includes the continuous value-added services of an assigned team of experts. Easy scalable, and adapted to your current needs, full account management.